DuyTop App respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our application and website.
1. Information We Collect
- Basic account or profile information you provide directly.
- Technical information such as device type, app version, and diagnostic logs.
- Support data you send through email communication.
2. How We Use Information
- Provide and improve app features and reliability.
- Respond to support requests and user feedback.
- Maintain service security and prevent abuse.
3. App Store Privacy Compliance
- We follow applicable Apple App Store privacy and data handling requirements.
- Data practices are disclosed in our App Store privacy information and this policy.
- Permissions (such as notifications or media access) are requested only when required for features.
- If tracking is used in a specific version of the app, consent will be requested through applicable platform requirements before tracking occurs.
4. Data Sharing
We do not sell personal information. Data may be shared only with trusted service providers when necessary to operate the app, comply with legal obligations, or protect rights and safety.
5. Data Retention
We keep data only as long as needed for app operations, support, legal compliance, and legitimate business purposes.
6. International Data Transfers
Your data may be processed in countries other than your own. Where required by law, we implement appropriate safeguards for cross-border transfers.
7. Children and Minors
We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal information, please contact us and we will take appropriate action.
8. Your Privacy Rights
Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to submit a request.
9. Regional and Country-Specific Legal Adaptation
- European Economic Area (EEA), United Kingdom, Switzerland: We support rights consistent with GDPR/UK GDPR principles, including access, correction, deletion, portability, and objection where applicable.
- United States (including California and other state privacy laws): We support rights such as access, deletion, correction, and where applicable, opt-out rights under relevant state privacy laws.
- Brazil: We process personal data in alignment with applicable LGPD principles, including transparency and user rights requests.
- Canada: We process personal information in accordance with applicable privacy laws, including PIPEDA principles where relevant.
- Asia-Pacific and other jurisdictions: We aim to align with applicable local privacy requirements (for example PDPA, APPI, PIPA, or PIPL where applicable).
10. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. Material updates will be published on this page with an updated effective date.
11. Contact
For privacy requests, email duongduy@maillittle.com or tranoffice@duongduy.top.